Cancellations and Refunds
At Time Digitals, we strive to provide high-quality web, app, and digital marketing services. We understand that circumstances may arise where you need to cancel a service or request a refund. Please review our policy below.
1. Cancellation Policy
- You may request a cancellation of our services within 24 hours of placing the order. Cancellations requested after this period may not be eligible for a refund.
- For ongoing projects, cancellation requests must be submitted at least 7 days before the next billing cycle to avoid charges.
- Once a project has commenced, cancellation is subject to review, and partial refunds may be considered based on work completed.
2. Refund Policy We offer refunds under the following conditions:
- Full Refund: If the cancellation request is made within 24 hours of order placement and work has not yet started.
- Partial Refund: If work has commenced but is not yet completed. The refund amount will be determined based on the work completed.
- No Refund: Once the project is completed and delivered, no refunds will be issued. Digital marketing services, once executed, are non-refundable.
3. Refund Process
- To request a refund, please contact us at timedigitals.office@gmail.com with your order details.
- Refunds, if approved, will be processed within 7-10 business days and credited via the original payment method.
4. Exceptions
- Custom software and website development services are non-refundable once development has begun.
- Subscription-based services can be canceled, but refunds will not be issued for the remaining period.
- If a service is delayed or disrupted due to technical issues beyond our control, we will work to resolve it but may not offer a refund.
5. Contact Us For any questions regarding our Cancellations and Refunds policy, please reach out to us:
Time Digitals
Address 1: Mohammadpur, Dharsamoktarpur, Rajarhat, Newtown – 700135
Address 2: Lochanpur, Islampur, Murshidabad, West Bengal
Email: timedigitals.office@gmail.com
Phone: 9832431164, +916290981437
By using our services, you agree to the terms of this Cancellations and Refunds policy.